1. Desk legs

Robin has 2 stage telescopic legs while Robin Pro has 3 stage telescopic legs.

2. Height range

The height range of Robin is 72-116cm while Robin Pro is 65-130cm.

3. Travel speed

Robin moves at 28mm/s while Robin Pro moves at 35mm/s.

Usually, a dual-motor desk will have better load-bearing capacity and stability than a single-motor desk, and will have a wider height range. However all our desks use self-developed dual motors to ensure the stability of the desk during the lifting process, and the load-bearing capacity exceeds 125kg. You can buy any desk without worrying about this.

To request a repair or replacement, please contact our customer service team with your order number, a description of the issue, and any relevant photos. We will assess your claim and provide further instructions.

Robin series come with cable management system and Pesk series do not come with cable management system.

We offer fast delivery Australia-wide. Currently we do not ship to other countries or regions.

Your order will be shipped from our warehouse in Silverwater, NSW. In-stock items will be dispatched within 1-5 business days, excluding weekends and public holidays. The delivery time will vary based on your location.

Our desk is made from high-quality engineered wood with a durable laminate finish, and the legs are made from aircraft-grade cold-rolled steel for stability.

Yes, the desk comes with detailed assembly instructions and all the necessary hardware for easy setup.

If any parts are missing or damaged, please contact our customer service immediately. Provide your order number and details of the missing or damaged part, and we will send a replacement part to you as soon as possible.

Yes, of course, we accept credit card, PayPal and other payment methods.

If the return is due to a defect or error on our part, we will cover the return shipping cost. For returns due to personal preference or change of mind, the customer is responsible for the return shipping cost.

Yes, you can change your shipping address before the order is shipped. Please contact our customer service as soon as possible with your order number and new shipping address.

Yes, you can track your order using the tracking number provided in your shipping confirmation email. You can also log into your account on our website to view the tracking information.

If your desk is not delivered on time, please contact our customer service team with your order number. We will check the status of your shipment and provide you with an update.

If you received a damaged desk, please contact our customer service within 7 days of delivery. Provide your order number and photos of the damage. We will arrange for a replacement or refund, depending on your preference.

Yes, we have a 30-day return policy. If you are not satisfied with the desk, you can return it within 30 days for a full refund, provided it is in original condition.

Repair requests are typically processed within 5-7 business days. Once approved, we will arrange for the necessary repairs or send out replacement parts as soon as possible.

To cancel your order before it is shipped, please contact our customer service with your order number. We will process the cancellation and issue a full refund if the order has not been shipped yet.

The desk comes with detailed assembly instructions and all necessary tools. Simply follow the step-by-step guide included in the package. If you need further assistance, you can watch our assembly video on our website or contact our support team.

For further issues or to request replacement parts, please contact our customer service team at [customer service email/phone number]. They will assist you with any questions or concerns you may have.

No additional tools are required. All necessary tools, such as an Allen wrench and screws, are included in the package.

Yes, the desk comes with a detailed instruction manual. It's important to follow each step carefully and ensure all parts are secured tightly. Additionally, check for any specific notes or tips provided in the manual to ensure proper assembly.